I’m writing this following a friend, a fellow HR professional, being instructed to apologise as an outcome to a grievance. I couldn’t help feeling how utterly horrid and inhumane this course of action was. Firstly, enforcing an apology doesn’t usually work with a child, let alone a fully-fledged adult. But also, why would you [...]
Following on from a general overview of managing performance issues in the workplace and the crucial role of management, here are my practical tips for line managers dealing with a performance issue: Explain the shortfall(s) in an honest discussion with your member of staff. Stick to the facts. Carefully consider the employee’s perception of [...]
Performance issue? It’s an HR problem, right? Wrong! The management of a poorly performing member of staff is something that anyone with supervisory or management responsibilities should be fully au fait with. As well as ensuring the fundamentals are addressed (identifying the issue, considering whether the company has done all it can to support [...]
