Frequently Asked Questions

Got questions? We've got answers.

Here are some of the most common questions we hear from clients like you.

Lucy from Mustard HR

Photo: Simone Sisterson Photography

How do I know if I need an HR consultant?

If you're feeling like HR is more of a headache than a help, or if you're facing growing pains with your team, we could be just what you need. Whether it's setting up the right policies, sorting out workplace challenges, or simply getting expert advice, we're here to make HR simple and effective for your business.

What types of businesses do you work with?

We work with businesses of all sizes, from startups to small to medium-sized enterprises. Whether you're building your team from the ground up or looking to streamline your HR processes, we offer support that suits your needs and stage of growth.

How does the process work when working with you?

It's all about understanding your unique needs. We start with a conversation to understand what's going on in your business, then work with you to create a plan that's practical and achievable. No overcomplicated processes, just clear steps to help you move forward with confidence.

What should I expect when working with Mustard?

Expect a partner who listens, a consultant who gets straight to the point and a team that delivers real results. We keep things simple, approachable and practical, offering just the right support for your business.

Do I need to sign a long-term contract?

Not at all! We offer flexible solutions tailored to your needs. Whether you need a one-time consultation or ongoing support, we can create an arrangement that fits your business - without locking you into a lengthy contract.

How much does it cost to work with Mustard?

We offer tailored pricing based on the support you need, whether it's a one-off project or ongoing assistance. We believe in transparency, so we'll always provide a clear breakdown of costs upfront, no hidden fees or surprises.

Can you help with compliance and legal issues?

While we can't offer legally privileged advice, we will guide you in the right direction and provide support with the practical application of employment law. We can help you understand the key compliance issues affecting your business and provide solutions to keep you on track, working closely with legal advisors where needed.

How do I get started with Mustard?

It's simple! Just get in touch, and we'll schedule a no-obligation chat to discuss your needs. From there, we'll put together a plan that works for your business and go from there.

How will I know if your services are working for my business?

We're all about results that matter to you. We'll aim to set clear goals from the start, and along the way, we'll check in to see how things are going. We encourage open dialogue so if there's anything that needs tweaking, we're always open to feedback and ready to adjust our approach to make sure it's working for your business.

What makes Mustard different from other HR consultants?

Firstly, we believe there's a place for everyone, so you might want to shop around before deciding on the consultancy that works for your business. We're all about simplicity, transparency and making HR feel less like a puzzle. Our approach isn't full of jargon or buzzwords - we focus on clear, practical solutions that work for your business. With years of experience and a down-to-earth style, we're here to be your trusted partner, not just an external service. We believe in collaboration over competition and are equally happy to refer clients to other people specialists where we think it will add value.

Still have questions?

Can't find the answer you're looking for? We're here to help.