I was tasked with reducing absence levels in a new business area, which had been transferred in through TUPE.
Absence levels stood at >9%. The new employer wanted to reduce it to match the rest of the business, which at the time stood at <3%. I consulted with recognised Trade Unions to introduce a comprehensive absence management system. However, as well as procedural changes, I recognised that there were significant cultural barriers stemming from the previous local government employer.
After ensuring that management were fully trained on the new system (which alongside drilling down into patterns and problem areas, significantly reduced non-genuine absence), I also ensured that genuine absence and long-term conditions were better managed and that this was executed in a positive manner. For example, making sure managers were putting in place adjustments earlier on in the process, helping to maintain attendance. Within 9 months the absence rates had met the initial target and there were several plans in place to support staff with disabilities continue to attend work.
Skills
- Absence management
- Problem solving
- Analysis
- Learning and development
- Capability
I was tasked with reducing absence levels in a new business area, which had been transferred in through TUPE.
Absence levels stood at >9%. The new employer wanted to reduce it to match the rest of the business, which at the time stood at <3%. I consulted with recognised Trade Unions to introduce a comprehensive absence management system. However, as well as procedural changes, I recognised that there were significant cultural barriers stemming from the previous local government employer.
After ensuring that management were fully trained on the new system (which alongside drilling down into patterns and problem areas, significantly reduced non-genuine absence), I also ensured that genuine absence and long-term conditions were better managed and that this was executed in a positive manner. For example, making sure managers were putting in place adjustments earlier on in the process, helping to maintain attendance. Within 9 months the absence rates had met the initial target and there were several plans in place to support staff with disabilities continue to attend work.
Skills
- Absence management
- Problem solving
- Analysis
- Learning and development
- Capability